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Service Policies

  • Arrive to your scheduled appointment on time and with a fresh face with no oils or makeup in brow area. Exfoliate brow area 2-3 prior for best results.

  • If you are on prescribed acne medications such as retinol, accutane, tretinoin, and/or any products labeled as skin resurfacing, regenerating, or restoring, please immediately stop use if you plan to get a wax or lamination at least 2-3 weeks before scheduling your appointment.

 

  • A waiver MUST be reviewed and signed before brow lamination and/or tint service. The waiver link is located above for submission.

  • Within 24-48 hours before your appointment if you are feeling sick, slight fever, headache, nausea, etc...please notify me as soon as possible to reschedule your appointment.

 

  • Face masks are optional upon entry of the building and during entire service. If you don’t have one, a disposable mask will be available for you for an extra $1 charge.

  • Always text to notify of your arrival before coming up to the suite to ensure service is ready to begin. Proper sanitation and preparation is done between each client.

  • DO NOT come to your appointment with extra guests! No friends, significant others, kids, etc...Only you alone will be allowed in the suite. Space is very limited.

 

  • A valid credit card MUST be on file in order to book. If not, your appointment will be canceled. No exceptions. Credit/Debit Card will be the only accepted form of payment. No cash will be accepted unless for tips.

 

  • No Shows WILL be charged FULL price of service. Late cancellations under 24 hours, will be charged 50%. Unless you notify me in advance and reschedule depending upon availability, exceptions may apply.

  • On day of service, the appointment that is booked will be the price that is due regardless if you decide to change appointment type. The price is an inclusion of the time reserved for the booked service. Please be sure of service desired before booking online. Ex: (Cannot book a lamination and then change to a wax or tint only.)

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